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FAQ

  • 2. How much does it cost?
    Washi Tape Club: $9.99 a month plus shipping, with a box valued at over $30. Papers and More Club: $22.99 a month plus shipping, with a box valued at over $60.
  • 4. How do I cancel my subscription?
    You can cancel your subscription anytime by logging into your account. Simply navigate to the "Manage Subscription" section and follow the prompts to cancel. There are no cancellation fees, and you can rejoin at any time!
  • 9. What will be inside the box each month?
    Every month is a surprise! Our team carefully selects new, exciting items based on a unique theme or color scheme. Expect a variety of washi tapes, stickers, paper packs, ephemera, accessories, and other goodies designed to inspire your creativity.
  • 5. What if I need to skip a month?
    No problem! You can pause your subscription by logging into your account and selecting the "Skip a Month" option. You won't be charged for that month, and your subscription will resume the following month.
  • 6. How do returns and refunds work?
    Since each box is carefully curated and customized, we do not accept returns. However, if any item arrives damaged or there is an issue with your box, please contact our customer support at [insert email/contact info], and we'll make it right!
  • 8. Can I gift a subscription?
    Absolutely! Our subscription boxes make perfect gifts for the crafters in your life. When checking out, simply select the "Gift" option and enter the recipient's information.
  • 1. What is the Washi Tape Club / Papers and More Club?
    Our monthly subscription boxes deliver a curated selection of washi tapes, stickers, paper packs, junk journal ephemera, and more, right to your door! Each box is themed and packed with goodies designed to inspire your creativity.
  • 10. Do you offer international shipping?
    Yes, we offer international shipping! Shipping rates will vary depending on your location and will be calculated at checkout.
  • 3. When will I receive my box?
    We ship our subscription boxes on the [insert date] of each month. Once your box is shipped, you'll receive an email notification with tracking information. Delivery times vary based on location.
  • 11. When will I be charged?
    You will be charged on the 3rd day of each month for your subscription. If you sign up after the billing date, your first charge will occur immediately and subsequent charges will follow the regular billing cycle.
  • 7. Can I update my billing or shipping information?
    Yes! Log in to your account and go to "Manage Subscription" where you can easily update your billing or shipping details.
  • 12. What if I have more questions?
    Feel free to contact our customer service team at info@papersandpretties.com for any other questions or concerns. We're here to help!
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